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USER GUIDES

TWISTIEAdministrator's Guide >>>
TWISTIEEnablement Wizard Guide
TWISTIEGlossary of Terms
TWISTIEOverview >>>
TWISTIEUser Guides by Role >>>
GM - SPECIFIC FEATURES
TWISTIEGM - Advanced Carbon Copy >>>
TWISTIEGM Suppliers - Using the ASN Dashboard
GUIDES TO CONNECTIVITY
TWISTIEAS2 Connector
TWISTIEFTP Connector
TWISTIEHTTP Mailbox Connector
TWISTIEHTTPS Connector
TWISTIEWebSphere MQ

TOP CONNECT FAQs

How do I request access to Covisint Connect?most pop
Why can't I add the Covisint Connect application to my existing users? most pop
How can I check an ASN?
I received a Message Failure on an ASN.  Can you tell me why it failed?
Was the DESADV accepted by GM?
Why was the DESADV rejected?
Can you reprocess a Schedule?

CONNECT SUPPORT

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CONNECT SUPPORT
Administrator's Guide >>>
Enablement Wizard Guide
Glossary of Terms
Overview >>>
User Guides by Role >>>
GM - SPECIFIC FEATURES
GM - Advanced Carbon Copy >>>
GM MGO-Part Cross-Reference Exception Report
GM Suppliers - Using the ASN Dashboard
GUIDES TO CONNECTIVITY
AS2 Connector
FTP Connector
HTTP Mailbox Connector
HTTPS Connector
WebSphere MQ
FAQS
Connect Application - Administrator
Connectivity, Loopback, & Channel
Covisint
 
CONNECT - TRADING PARTNER ADMINISTRATORS
Top 5 To Do's View a list of things the top five things the Trading Partner Admin should do.
View the List...
  1. Set up notification alerts for your profile.
  2. Ensure that you are not the sole Trading Partner Admin for your profile. If you are the sole admin for a profile, delegate an additional user as a Trading Partner Admin, and send the link to this support page to that user.
  3. View your failed messaged in the Connect application.
  4. Issue decisions on pending requests found in the request queue inside Connect.
  5. Set up new trading partner relationships when needed.
Step-by-step instructions

Connect Tradnig Partner Administrator Support is available Online, or you can print the Administrator Guide. You'll find step-by-step instructions, along with graphics and videos on tasks that are the responsibility of the Trading Partner Administrator.

How do I...?

 Answers to your common questions, such as, "How do I view transaction details of an ASN"?
  1. Log in to Connect.
  2. Click Recent Transactions tab. (or search for the message).
  3. Click on the Message ID number of the message for which you wish to view additional details.
   

Did you know?

Many errors occur because the only Trading Partner (TP) Admin of a profile leaves his/her position before updating the profile with associated changes, such as designating a new TP Admin? Solution: Always assign at least two people the role of Trading Partner Admin.

Some Trading Partner Administrators change billing information for their own Trading Partner Profile, but continue to receive bills at the wrong location? Solution: Change the billing account information for both your TP Profile and your Channel. These are separate functions, and are billed separately.
Need to get Certified? Your company must first be certified by Covisint before transacting EDI via Connect. If you have not yet been certified, complete the tasks on the Covisint EDI Certification Support page.