MESSAGING SUPPORT

CATS		Logistics
Connect Messaging		Supplier Connection
Covisint Request Tracker (CRT)		Supplier Connection PSA
EDI Certification		Wizard-Connect Enablement
Indirect
MGO

SUPPLIER CONNECTION USER GUIDES

Buyers

Suppliers

SUPPLIER CONNECTION VIDEOS

Establishing Preferences and email Notifications

Inbox Management Features

Managing Users and Privileges

System Navigation

Updating Company Location Information

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TIPS FOR USING SUPPLIER CONNECTION

Getting Started

What are the steps for logging in to Supplier Connection?

Buyer Company Specifications

Each Buyer Company may specify unique definitions of what is required (if any) within the records when performing some of the tasks in this support material. When this is the case, review the specifications provided by your buyer company >>>

IMPORTANT MESSAGE!

Creating an ASN from Turnaround Function

When creating an ASN, the turnaround function auto-populates shipment information on the input form with the requirement found on a shipping schedule. Using the turn around function saves time and reduces errors. Learn how to create an ASN using Turnaround function >>>

Watch the video >>>

SUPPLIER CONNECTION FAQs

How do I add users to my Supplier Connection profile?

New users must have a Covisint user ID with the appropriate supplier connection service package granted. The user's supplier connection administrator must add the user's ID into the profile and assign the appropriate locations/privileges to the user. Learn more >>>

How do I add a carrier?

Supplier Connection administrators can add a carrier from the 'reference' menu (mouse over reference, click 'carrier').
Enter the carrier's name and search for the carrier SCAC code by clicking on the ? icon on the 'add carrier' screen. Learn more >>>

How do I receive notifications for new items in my inbox?

All users may set up email notifications from the 'preferences' menu (mouse over 'preferences' click 'edit preferences'), enter the email address and click 'save.'

Why do I receive 'insufficient privileges' errors?

All users must be assigned the appropriate privileges within supplier connection (view, create, delete, send documents). Check with your supplier connection administrator to verify the correct privileges have been assigned to your user ID.

Why do some items delivered to my inbox appear with errors?

Errors appearing in the inbox are usually due to a missing ship to/ship from relationship not yet set up by your buyer organization.
Clicking the error icon (red stop sign) will display the ship to/ship from codes, please contact your buyer to verify that this relationship has been created.

When I click the print icon to view my release, it does not appear?

Ensure you do not have a pop-up blocker running, as the release will display in a new window in .pdf format.