Administration - My Profile (also known as CCA)

For all users with portal login IDs. Includes steps to reset password, edit profile, request applications, and more.
For users that have been assigned the role of Security Administrator. Includes steps to manage your organization's users, divisions, applications, services, and more.

Appointment Schedule Portlet

A user guide describing the tasks to configure your portlet, as well as view and print patient information.

Claim Status Portlet

A user guide describing the tasks to submit inquiries on behalf of multiple providers within a practice, including group inquiries on behalf of the practice, including managing practices, reviewing responses, and submitting claims.

Clinical Message Viewer Portlet

An administrator's guide to managing users, trading partner relationships, profiles, etc.

Code Management Portlet

The Healthcare Code Management portlet is used to maintain the translation details of insurance codes and plans in messages with a type of ADT and ORM (primary, secondary, and tertiary).  The portlet also enables the user to download the translation details into a CSV file. 

Community Dashboard

A user guide describing the information you may be able to view about a patient, which could include medication history, lab results, immunizations, etc.

Connect Messaging

An administrator's guide to managing messaging transactions, trading partner relationships, profiles, users, etc. 

Content Management

For content managers, describes how to manage content on your portal, use the document library, image gallery, the built-in editor, and more.

Directed Communications

A guide describing the tasks you will use first to get started using Directed Communications.
A user guide describing the tasks of all roles within DC, including the roles of reader, author, editor, and administrator.

Eligibility Portlet

For all users of the Eligibility Portlet, this user guide identifies the steps to allow you to submit eligibility inquiries to multiple payers using this simple request/response portlet. Users enter patient information and other inquiry parameters, select payers to receive the eligibility inquiries, and then view eligibility responses in a user-friendly format.

Integration Guides

Integration Guides for use by developers interfacing to Covisint's Health Information Exchange (HIE).

Message Center

For all Message Center users, describes how to create and send messages, download messages, read the audit log, and more.

Patient Search / Sync Status

For all users of the Patient Search / Sync Status Portlet, this user guide identifys the steps required to use two powerful pieces of functionality:
* Patient Search - enables you to manage patient data within multiple practices across multiple applications.
* Sync Status -provides each office the option of integrating their Practice Management System to the portlet to feed data.

PHI Audit

The PHI Audit application enables you to audit certain changes made to a selected patient's data, as well as a particular user's access to, and operations on, patient data.  The purpose of the audits is to determine if violations of HIPAA requirements for  Protected Health Information have occurred.  

Physician Office

The Physician Office solution gives physician practices an easy-to-use workflow, including the ability to process and administer electronic forms, ant to manage patient documents and messages. 


Secure File Exchange (SFX)

A guide describing the tasks you will use first to get started using SFX.
A user guide describing the tasks of all roles within SFX. Tasks include managing files, folders, user access, and more.

Test Health Exchange Dashboard (Test HED)

A user guide describing the tasks for using the administrative portlet which enables users to define key combinations to create test cases, and to submit test artifact datasets which simulate PHI artefacts coming from certain (SPs) which are then displayed in the appropriate Test HED portlet.

Trust Identity Broker (TIB)

For Administrators, this guide provides instructions for allowing Identity Providers (IdPs) and Service Providers (SPs) to be invited to register with Covisint TIB service, define the federation protocol that will be used by the Provider, and establish the specific assertion attribute map that will be utilized during a federation.