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Before submitting a request for help, find the answer to your question using our FAQs, user guides, videos, and more in the Knowledge Base >>>


Submit Help Desk Request

Use the form to open a web-based support request ticket at  Here you are able to log in and track the progress of your ticket from creation through resolution.

What Happens Next?

  • After submitting your help request, your ticket will be addressed within one hour, during our normal business hours.1
  • The person that created the ticket will receive email notification each time an action is taken on this support request ticket.2
  • The person that created the ticket may log in to this ticket system (CRT) at any time to view details and updates regarding your request for help.2

Contact Us

Service Desk Hours: 7:00AM - 5:00PM EST/EDT Monday - Friday

Toll-Free Number:  866.373.0878

1 If your organization has purchased a service level agreement (SLA) with Covisint, that SLA policy supersedes the general information stated above.

2 If you are not the ticket creator, you will not receive email notifications nor will you be able to view ticket details/updates by logging in to the ticket system (CRT).