MESSAGING SUPPORT

CATS   Logistics
Connect Messaging   Supplier Connection
Covisint Request Tracker (CRT)      Supplier Connection PSA
EDI Certification   Wizard-Connect Enablement
     Indirect    
    MGO    

SUPPLIER CONNECTION USER GUIDES

twistieBuyers
twistieSuppliers

SUPPLIER CONNECTION VIDEOS

video
Establishing Preferences and email Notifications
checkInbox Management Features
checkManaging Users and Privileges
checkSystem Navigation
checkUpdating Company Location Information
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TIPS FOR USING SUPPLIER CONNECTION

greencheck Getting Started
 
twistieHow do I log in to Supplier Connection?
greencheck Buyer's Guide to Using Supplier Connection
 View the online help available at: http://www.covisint.com/robohelp/supp_conn_buyers/Supplier_Connection.htm
greencheck Supplier's Guide to Using Supplier Connection
 View the online help available at: http://www.covisint.com/robohelp/supp_conn_suppliers/Help_for_Supplier_Connection.htm
greencheck Buyer-Company Specifications Each Buyer Company may specify unique definitions of what is required (if any) within the records when performing some of the tasks in this support material. When this is the case, review the specifications provided by your buyer company >>>

IMPORTANT MESSAGE!

    Creating an ASN from Turnaround Function   

 When creating an ASN, the turnaround function auto-populates shipment information on the input form with the requirement found on a shipping schedule.  Using the turn around function saves time and reduces errors.  Learn how to create an ASN using Turnaround function >>> 

video  Watch the video >>>

SUPPLIER CONNECTION FAQs

How do I add users to my Supplier Connection profile?
New users must have a Covisint user ID with the appropriate supplier connection service package granted. The user's supplier connection administrator must add the user's ID into the profile and assign the appropriate locations/privileges to the user. Learn more >>>
How do I add a carrier?
Supplier Connection administrators can add a carrier from the 'reference' menu (mouse over reference, click 'carrier').
Enter the carrier's name and search for the carrier SCAC code by clicking on the ? icon on the 'add carrier' screen. Learn more >>>
How do I receive notifications for new items in my inbox?
All users may set up email notifications from the 'preferences' menu (mouse over 'preferences' click 'edit preferences'), enter the email address and click 'save.'
Why do I receive 'insufficient privileges' errors?
All users must be assigned the appropriate privileges within supplier connection (view, create, delete, send documents). Check with your supplier connection administrator to verify the correct privileges have been assigned to your user ID.
Why do some items delivered to my inbox appear with errors?
Errors appearing in the inbox are usually due to a missing ship to/ship from relationship not yet set up by your buyer organization.
Clicking the error icon (red stop sign) will display the ship to/ship from codes, please contact your buyer to verify that this relationship has been created.
When I click the print icon to view my release, it does not appear?
Ensure you do not have a pop-up blocker running, as the release will display in a new window in .pdf format.