UNTERSTÜTZUNG VON PRODUKT-TYP

Unterstützung von Produkt-Typ
Administration / CCA Meine Gruppen
Verbinden Problemlösung
CRT Secure File Exchange (SFX)
Content-Management Lieferantenverbindung
Zielgerichtete Kommunikation   Lieferantenverbindung-PSA
Bibliotheksservices TeamRoom
Logistik Benutzergruppenverwaltung
Nachrichtenzentrale  

PROBLEM SOLVER USER GUIDES

twistieCustomer User Role >>> twistieSupplier Administrator >>>
twistieCustomer Administrator Role >>> twistieSupplier User >>>
twistie Set Up and Administration >>>  

WHAT IS PROBLEM SOLVER APPLICATION?

Problem Solver is a web-based system designed for customers to quickly communicate problems to their suppliers and spark fast, complete problem resolution. This application tracks problem cases, cost recovery, and controlled shipping.  Roles within Problem Solver are defined as:
Customers Roles may include:
Supplier Roles may include:
  • View and Comment Only
  • Problem Case Originator
  • Problem Case Owner
  • Quality Engineer
  • Buyer
  • Plant Admin
  • Business Org Admin
  • Company Admin
  • View and Comment Only
  • Supplier Receiver
  • Supplier Problem Case Owner
  • Plant Admin
  • Business Org Admin
  • Company Admin