Find Answers

Before submitting a request for help, find the answer to your question using our FAQs, user guides, videos, and more in the Knowledge Base >>>

Submit Help Desk Request

Use this form to open a web-based support request ticket at Here you are able to log in and track the progress of your ticket from creation through resolution.

What Happens Next?

  • After submitting your help request, your ticket will be addressed within one hour, during our normal business hours.1
  • The person that created the ticket will receive email notification each time an action is taken on this support request ticket.2
  • The person that created the ticket may log in to this ticket system (CRT) at any time to view details and updates regarding your request for help.2

Contact Us

TOLL-FREE NUMBER:  866.373.0878

1 If your organization has purchased a service level agreement(SLA) with Covisint, that SLA policy supersedes the general information stated above.

2 If you are not the ticket creator, you will not receive email notifications nor will you be able to view ticket details/updates by logging in to the ticket system (CRT).