Problem
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Some customers found that HyperSend was not able to send a file that was just created because the Internet Explorer (IE) 8.0 browser could not find the file path. |
Cause of Issue
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During the IE 8.0 installation, the browser's security settings were changed. |
Resolution
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Reset the browser's security setting as follows:
- Open a new IE 8.0 browser window.
- Click Tools.
View the screenshot>>>
- In the drop-down menu, click Internet Options. The Internet Options pop up window is displayed.
- Click Security.
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- Click Custom Level. The Security Settings pop up window is displayed.
- Locate the radio button next to Include local directory path when uploading files to a server option, then click Enable.
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- Click OK. The Security Settings pop up window is closed.
- Click yes to confirm change if prompted.
- Click OK. The Internet Options pop up window is closed.
- Close all IE browser windows. The security setting change will apply after you open a new IE browser window.
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