FA Dashboard Support HomeKnowledge Base - FA Dashboard
Providing answers to commonly asked questions, solutions to known problems, and more...
What Happens on FA Dashboard When...
... a message is redelivered in Connect?
The existing control number and timestamp will not change, and the most recent acknowledgement overrides any previous acknowledgements.
... a new message is submitted to Covisint to replace a failed transmission?
The message is resubmitted via Covisint Connect, the existing control number will not change, but the transaction will receive a new message ID and timestamp, and new functional acknowledgements will be generated. The old and new messages and their respective acknowledgements will remain in the Dashboard
... a message is reprocessed in Covisint Connect?
The message is reprocessed via Covisint Connect, the existing ISA control number remains the same, but the transaction will receive new a ISA timestamp and message timestamp, and new functional acknowledgements will be generated. The most recent acknowledgement overrides any previous acknowledgements.
... a functional acknowledgement arrives after I manually mark it as accepted or rejected?
You and the system can perform an override. For example, if an acknowledgement arrives via the system after manually performing the override, the system-generated acknowledgement takes precedents over the manual override.
