Find Answers...

Before submitting a request for help, find the answer to your question using our FAQs, user guides, videos, and more in the Knowledge Base >>>

Submit Help Desk Request

Open Help Desk Ticket

Use this form to open a web-based support request ticket at Here you are able to log in and track the progress of your ticket from creation through resolution.


You can also open a ticket by emailing

What Happens Next?

  • After submitting your help request, your ticket will be addressed within one hour, during our normal business hours.1
  • The person that created the ticket will receive email notification each time an action is taken on this support request ticket.2
  • The person that created the ticket may log in to this ticket system (CRT) at any time to view details and updates regarding your request for help.2


Contact Us

 Toll Free 877-884-5575 press prompt 4

1 If your organization has purchased a service level agreement(SLA) with Covisint, that SLA policy supersedes the general information stated above.
2 If you are not the ticket creator, you will not receive email notifications nor will you be able to view ticket details/updates by logging in to the ticket system (CRT).